Answers your customers
Prices, hours, services and location — in Saudi dialect, MSA or English. Only from your information; she never makes things up.
New: learns your business from your website link
AI customer service for your business, answering your customers 24/7
Hadeel is an AI customer-service employee who speaks Saudi dialect: she answers, books, follows up on problems and hands over to your team when needed. Live in minutes.
- Free plan, forever
- No card
- No developer
WebsiteLink & QRWhatsApp soonInstagram soon
Website chatDirect link & QRSalla & ZidWordPressVoiceWhatsApp soonInstagram soonMessenger soon24/7PDPL compliant
How it works
Three steps and Hadeel is answering
Nothing to fill in by hand. Even if you are busy, Hadeel does the work.
1
Sign up
Your business name and e-mail — that is it. No card, no developer.
2
Paste your website link
Hadeel reads your site and learns your services, prices and hours on her own. Review and edit if you like.
3
Put her live
A button on your site — or a direct link and QR for your Instagram bio, Google Maps and the counter.
What she does
A real employee, not a canned bot
Books and takes orders
Appointments from your schedule, tables, orders and quotes — each with a reference number.
Follows up on problems
A complaint? She opens a ticket, alerts your team and answers "where is my issue?".
Hands over to a human
A special case or an upset customer? She hands the chat to your team with a summary.
Talks by voice
Customers can talk to her by voice on your site, in Saudi dialect.
24/7, even Fridays
Replies in seconds after hours and on holidays — and everything lands in one inbox.
Demo
Talk to Hadeel yourself, right now
This is the real Hadeel running on demo businesses. Ask about prices or book, by text or voice.
Hadeel is getting ready…
And see the console from the insideNo sign-up: ready conversations, bookings and orders.
Sectors
She knows your trade from day one
Pick your trade and Hadeel comes with the right questions, actions and vocabulary.
Clinics & medical centresPrices, insurance, doctors and bookings from your schedule.Learn moreRestaurants & cafésThe menu with prices, orders and table bookings.Learn moreSalons & barbersServices, staff and time-slot booking.Learn moreStoresOrder status, returns and pre-sale questions.Learn moreAny other businessReal estate, training, car services, gyms… she learns yours from your site.Learn more
Channels
Every channel — one brain
Same knowledge, bookings and handoff rules everywhere — and every conversation lands in one inbox.
- Your website chatA "Talk to Hadeel" button on every page, by text or voice.
- Direct link & QRNothing to install: put it in your Instagram bio and Google Maps, or print it for the counter.
- Salla, Zid & WordPressReady steps for each platform — paste and verify in one tap.
- WhatsApp soonOfficial via Meta, even on the WhatsApp Business app.
- Instagram soonDMs for your professional account.
- Messenger soonYour Facebook Page messages.
Pricing
Simple pricing in SAR
Start on the permanent Free plan: 100 AI replies every month, no card, no cost. Every paid plan includes monthly AI credits: one AI reply = 1 credit, one voice minute = 15 credits (voice is in Growth and Pro). Monthly credits reset every cycle and do not roll over; top up in-app any time. The big number is before 15% VAT; the VAT-inclusive price is right under it. No automatic overage charges.
Free
0SAR
Free forever · no card
You start on it right after signing up
- 100 AI replies / month
- 1 team seat
- 1 channel
- Text chat on your website
- Automatic bookings and orders
- «Powered by Hadeel» line in the chat window
Basic
99SAR / mo
SAR 113.85 incl. VAT
Before VAT · billed monthly
- About 1,000 AI replies / month (1,000 credits)
- Text chat on your website
- Learns from your website and files
- Bookings and orders table
- Instant alert on every booking and request
- 1 team seat
- E-mail support
Recommended
Growth
249SAR / mo
SAR 286.35 incl. VAT
Before VAT · billed monthly
- About 3,000 AI replies / month (3,000 credits)
- Everything in Basic, plus:
- Voice Hadeel in Saudi dialect (1 min = 15 credits)
- Weekly e-mail report
- Customer export for Excel (CSV)
- Appointment reminder e-mails
- Learns from your Instagram and Google Maps pages
- 3 team seats
Best value
Pro
599SAR / mo
SAR 688.85 incl. VAT
Before VAT · billed monthly
- About 8,000 AI replies / month (8,000 credits)
- Everything in Growth, plus:
- Free re-reads of your site and files (no credits)
- No «Powered by Hadeel» in the chat window
- Up to 10 team seats
- First access to WhatsApp & Instagram — coming soon
Compare plans
| Feature | FreeNo card | Basic | GrowthRecommended | ProBest value |
|---|---|---|---|---|
| AI replies / month (approx.) | 100 | 1,000 | 3,000 | 8,000 |
| Text chat on your website | ||||
| Automatic bookings and orders | ||||
| Instant booking / request alerts | ||||
| Learns from your website and files | ||||
| Learns from Instagram and Google Maps | — | — | ||
| Voice Hadeel (Saudi dialect) | — | — | ||
| Weekly e-mail report | — | — | ||
| Customer export (Excel / CSV) | — | — | ||
| Appointment reminders | — | — | ||
| Free knowledge re-reads | — | — | — | |
| Remove «Powered by Hadeel» | — | — | — | |
| Team seats | 1 | 1 | 3 | 10 |
| WhatsApp & Instagram | — | — | — | Soon |
or start free — 100 AI replies every month, no card
Cancel any time from the Plan page. Full refund within 7 days of your first payment (monthly or yearly). Refund & Cancellation Policy
Credit top-ups (before VAT): 500 credits SAR 49 · 1,500 credits SAR 129 · 5,000 credits SAR 399
FAQ
Questions, answered
What is Hadeel (Hadeel app)?
Hadeel is a Saudi AI customer-service platform: an AI assistant on your website that answers your customers 24/7 in Saudi dialect, books appointments automatically, logs requests and contact details, and hands over to your team when needed. WhatsApp and Instagram are coming soon.
Do I need a developer?
No. Sign up, paste your website link and Hadeel learns on her own, then put her live with a button or a direct link. Ready steps for WordPress, Salla, Zid, Shopify and Wix.
I do not have an online store — does it work for me?
Of course. Any simple website works — and with no website at all, your direct link and QR work straight away with nothing to install.
What if Hadeel does not know the answer?
She tells the customer honestly and hands over to your team with a summary; you can teach her the answer in one click.
What is the Free plan?
A permanent plan with no card and no time limit: Hadeel answers your customers with 100 AI replies every month, with 1 seat and 1 channel, so you see her book and take orders yourself. When you need more (voice, more seats, more replies) you pick a plan.
What are credits?
The AI credits Hadeel runs on: each AI reply = 1 credit, each voice minute = 15 credits (billed per 10 seconds). Every plan includes monthly credits that reset each cycle and do not roll over. Run out? Top up in-app (500 credits for SAR 49 before VAT); top-up credits do not expire while your subscription is active. If everything runs out, Hadeel hands customers to your team — no message is ever lost.
When do WhatsApp and Instagram go live?
The integration is built and opens to every customer once Meta approves our app. Start today with your website chat and your direct link; WhatsApp joins the same account with the same knowledge.
My WhatsApp number uses the Business app — will I lose it?
No. With Meta's coexistence the app stays on your phone and you keep replying; Hadeel answers alongside you.
Do prices include WhatsApp fees?
Customer-service replies within 24 hours are free from Meta. Marketing messages you start are billed by Meta directly.
Where is my data?
Every business is fully isolated and data is encrypted. Export or delete everything from Settings any time.
Can I cancel any time?
Yes, from the Plan page in one click. Full refund within 7 days of your first payment (monthly or yearly).
A question about Hadeel?
You set up everything yourself from your dashboard in minutes. Questions before you subscribe? E-mail us.
Let Hadeel answer for you tonight
Sign up, paste your website link, done.
Start freeFree forever · no card